Perhaps you are having issues viewing Netflix, iTunes or any other streaming content via your Apple TV device?
First, the short answer regarding the fix (in most cases)...
1). Leave your Apple TV device ON.
2). Turn OFF your TV for 10 seconds.
3). Turn ON your TV.
4). Now attempt to view the content on your Apple TV (hopefully without error).
Behind the answer...
Depending on the content being streamed, there is an authentication process that takes place when you request content. The user is usually oblivious of the this, that is until something goes wrong.
HDCP stands for (H)igh bandwidth (D)igital (C)ontent (P)rotection. Even if you are only mildly interested in the 'what' of HDCP, I highly recommend checking out this simple yet concise and exhaustive explanation on Wikipedia, which can be found here...
More specific information regarding the HDCP issue and Apple TV can be found here...
Received the above error message for the first time in over a year of use of Apple TV. I followed the above instructions and it worked!
ReplyDeleteAwesome, it's been 2 months hopefully you have not encountered the problem again. Thanks for commenting.
DeleteThank you -- that worked for me.!
ReplyDeleteThanks so much... I have had my apple tv for upwards of a year or more and this is the first time I saw this message. I went on a bunch of sites who gave all of this extraneous and wrong advice; tried yours and it worked right away. Thanks so much!!!!
ReplyDeleteOMG, I think I'm in love. Thank you for curing the bane of my Apple TV. I can't wait to read the rest of your blog.
ReplyDeleteIt worked! Thank you so much!!
ReplyDeleteIt the above solution does not work for you, as it did for me, try this, it worked for me: unplug your apple tv including hdmi cable. Go to your TV and reset it to its original factory settings, hook back your apple tv, open your TV, and voilĂ ! it works!
ReplyDeleteWow, thought it would be too simple to work but worked for me also
ReplyDeleteRebooted the cable router and everything worked again
ReplyDeleteI've been trying for an hour to fix this issue or find an answer, and this fix worked immediately. Thank you very much! Brilliant!
ReplyDeleteThank you!!!!!
ReplyDelete