Skip to main content

Posts

Showing posts from August, 2015

Least Cost Routing (LCR) - How It Can Adversely Affect Business Between You and Your Customers

Regarding connection and call quality issues on your voice or data communications... have you or your business experienced any of the following issues? Communication or connection issues with modems, alarms panels or any other telecommunication device? or... Someone tried to call you, but your phone never rang? Someone tried to call you, the phone rang on their end but didn’t on yours? A call came through, but the quality was poor? A call came through, but the Caller ID was incorrect? Especially if the issue happens suddenly, your phone line / service maybe experiencing its issues due to "Grey Routing" or a "Least Cost Routing" configuration change by your Phone Service Provider.   To save you from reading through the technical explanation that follows, I'll first start by stating a permanent solution... I highly recommend after  your issue has been re-mediated that you request for your line / circuit be placed on an "exceptio

Monitor / Display Issues After Windows 10 Upgrade

Before proceeding... it goes without saying to make sure you have visited the website of the manufacture of the monitor(s) in question and be sure you are using the most update to date Windows driver for your monitors. If not, download and install. -------------------------- Really digging the new Windows 10 upgrade, which I have performed on several devices thus far... laptops, tablets (even the $99.00 Winbooks) and domain attached computers (non-enterprise licensed machines). But... With just a few of the upgrades, I ran into a couple of the following issues relating to Display... - External monitors no longer worked. - Two external monitors presented the same display (mirrored), when I wanted to actually extend the display across both of them.  There were no options to make the changes I needed. Right clicking on the desktop and going to Display Settings or Personalize did not help. Nor did Windows see the extra monitor(s). While right clicking on the desktop to get