Regarding connection and call quality issues on your voice or data communications... have you or your business experienced any of the following issues? Communication or connection issues with modems, alarms panels or any other telecommunication device? or... Someone tried to call you, but your phone never rang? Someone tried to call you, the phone rang on their end but didn’t on yours? A call came through, but the quality was poor? A call came through, but the Caller ID was incorrect? Especially if the issue happens suddenly, your phone line / service maybe experiencing its issues due to "Grey Routing" or a "Least Cost Routing" configuration change by your Phone Service Provider. To save you from reading through the technical explanation that follows, I'll first start by stating a permanent solution... I highly recommend after your issue has been re-mediated that you request for your line / circuit be placed on an "exceptio...